Applications open for PO Programme till 10th January 2014
Job Title - Probationary Officer Programme
Description Job Title: Probationary Officer Programme
Eligibility Criteria: Those who have completed graduation with 55% (Aggregate) marks in any discipline.
Up to 25 years of age as on 10th January 2014 (should have been born on or after 9th January 1988).
For any further queries/clarifications email us at po.programme@icicibank.com , Call 022 - 39858076 / 39858077 / 39858079 between 9.30am to 5.00pm.
Detailed Information
ICICI - NU MBA Batch VII
Job Title NU MBA Batch VII
Description Eligibility Criteria- Working professionals who are CAs / Engineers / Graduates in any discipline(s).
Academic qualifications - Graduates from engineering, IT, finance, economics, law, commerce, statistics etc / Chartered Accountants / Professionals with varied work experience (including shop floor professionals).
Minimum 60 % in 12th and 10th examination boards and minimum 55% in graduation.
Work Experience after graduation- Minimum of 3 years (full time experience across industries).
Age - Applicants should not exceed 30 years of age (as on April 28, 2014).
Candidates with exceptionally rich work experience may be given a dispensation in terms of academic performance on a case-by-case basis if recommended by the Admissions Committee.
Min Exp (yrs) 3.00
Max Exp (yrs) 15.00
Branch Manager/ Deputy Branch Manager
Description: To Enhance and Contribute in the Growth of the Company through Business Development, smooth flow of financial and non-financial transactions at the branch level, Revenue Generation, Profit and Cost Management, Customer Acquisition and Retention.
Location: Across India.
Min Exp (yrs): 5
Max Exp (yrs): 12
Skills:
· Team Management.
· Client Management.
· Operations Management.
· General administration.
· Analytical skills.
· Interpersonal skills.
· Problem solving Skills.
Qualifications:
· MBA/Graduate.
Accountabilities:
· Ensuring that the financials of the branch are under control and the branch adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.
· Providing advisory services to corporate & high net-worth customers on funds management while maintaining relationship with Key Accounts.
· Responsible for dealing with external and internal auditors and inspections and compliance.
· Supervising Key Areas including Marketing, Business Channel Development, Team Development, Cost Management, Revenue Generation.
· Monitoring the branch sales targets, conceptualizing & implementing competent strategies in coordination with the branch and the sales team with a view to penetrate new accounts and expand existing ones for a wide range of financial products & services.
Phone Banking Officers - Domestic and International Process
Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).
Location: Thane, Hyderabad.
Key Deliverables:
· Handle and resolve customer complaints/ queries over phone.
· Provide customers with relevant product and service information.
· Cross sell new product and service opportunities to customers over phone.
· Provide feedback to the team leaders about product / process.
Key Skills:
· Good Communication Skills (English & Hindi Language).
· Open to work in rotational shifts.
Qualifications:
· Age less than or equal to 28 years.
· Graduates in any discipline.
· 0 - 2 years experience in call centers handling domestic and international customers.
Detailed Information
Wealth Manager - Wealth Management Group
Job Purpose:
· Monitor and address HNI clients’ banking and Investment requirements, use financial acumen and investment expertise to review a client’s personal data, align clients’ need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client to reach his short term and long term investment goals.
Key Deliverables:
The objective of this job is to increase overall financial revenue being generated from the set of HNI accounts mapped with asset and liability targets by means of:
· Main deliverables are building and maintaining long term relationships, deepening relationship (growing relationship value) and growing revenues
· By reaching out to all mapped clients on a periodic basis (defined) and cross selling as many products as possible (as per the demographic, lifestyle and risk profiling)
· By providing seamless and superior service delivery
· By ensuring compliance with key regulatory and bank level requirements
Responsibilities:
· Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
· Achievement of product-wise targets
· Formulate outbound and inbound sales plan to acquire new HNI customers for increasing customer base of the portfolio.
· Ensuring regular availability of Research material and inputs to the client
· Conduct risk profiling of all mapped clients for better advisory on investment needs
· Ensuring client contactability at all times through updation of latest contact details in all necessary systems
· Regular contact with all mapped clients through weekly / monthly calls
· Resolution of queries of all mapped clients within TAT specified
· Ensure compliance through regular process checks and self-audit scores
Other Responsibilities
· Ensuring regular updation of call reports in relevant system
· Ensuring need based product approach towards clients and regular reporting of product penetration
· Mandatory certifications
· Managing relationships to improve relationship value of existing customers
Qualifications:
· Grade range: AMII to MMI
· Experience: Min 8 years & Max 12 years
· Job Locations: Kolkata, Delhi NCR, Chandigardh, Lucknow, Mumbai, Pune, Bengaluru, Chennai, Hyderabad
Chartered Accountants
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Location: Across India.
Experience: Min 0 years & Max 8 years
ICICI Bank hires young graduates to join its dynamic front line Sales Force. The selected applicants are trained at ICICI Bank Sales Academy. This training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and Rules and Regulations pertaining to the job responsibility. The Sales Academy is one-of-its kind in the world and confers on its participants a Certification in Retail Banking Sales Management. The details of the job responsibility and the Sales Academy are outlined below.
Education: Class XII pass with 2 years of experience or graduates in any stream
Age: 20 to 26 years
Job Responsibilities:
Responsible for achieving the monthly sales targets, assigned to him/her, for various products and services offered by ICICI Bank
Cross sell new product and service opportunities
Market mapping, customer mapping, competitor mapping in the geography assigned
Proactively identify sales prospects and do business development activities in the geography assigned
Follow up on new leads and referrals to generate business
Follow the various internal guidelines and procedures of the bank
Ensure customer satisfaction.
Resolve customer queries/issues
Maintain periodic status reports, including daily activity report and calls/follow-ups made
ICICI Bank Sales Academy
ICICI Bank Sales Academy offers a Certification in Retail Banking Sales Management. The program has been designed to attract bright young graduates who want to build a career in sales function. The course curriculum has been designed by ICICI Bank to groom the aspirants for taking over the front line sales function in the Bank. All the candidates trained at the ICICI Bank Sales Academy join the sales force of the bank.
Detailed Information
https://www.icicicareers.com/icici_career/sales-academy.html |