Team Manager-Ops - Mumbai & Pune (WEBCHAT):
• Min. 7 yrs of exp in managing end-to-end ops in line with contact centre objectives for online solutions (webchat)
• Monitoring team performance, providing coaching &feedback
• Strong people management skills We are hiring Team Leaders in Mumbai & Pune (WEBCHAT):
• Should have exp in managing ops of web chat team
• Leading a team of Advisors/Team Coaches
• Monitor quality scores, productivity & service levels of team
Pls share your resumes or references – eshita.malkan@techmahindra.com
• Min. 7 yrs of exp in managing end-to-end ops in line with contact centre objectives for online solutions (webchat)
• Monitoring team performance, providing coaching &feedback
• Strong people management skills We are hiring Team Leaders in Mumbai & Pune (WEBCHAT):
• Should have exp in managing ops of web chat team
• Leading a team of Advisors/Team Coaches
• Monitor quality scores, productivity & service levels of team
Pls share your resumes or references – eshita.malkan@techmahindra.com